FAQs & Troubleshooting
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FAX-1820C
134 Results
61. 27/01/2014
What is the "Station ID" and how do I set it?
62. 20/01/2014
How do I use my Outlook contacts with my Brother PC-Fax? (import)
63. 26/11/2013
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
64. 17/05/2013
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
65. 17/05/2013
Windows 7 Support Information
66. 14/05/2013
How can I clear the "INK EMPTY" message?
67. 14/05/2013
I am experiencing problems sending a fax, what can I do?
68. 13/05/2013
How can I re-install the drivers?
69. 13/05/2013
How can I clear the "CHECK CARTRIDGE" error message?
70. 10/05/2013
Why doesn't the machine answer when receiving a call?
71. 10/05/2013
"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
72. 10/05/2013
My FAX/MFC will not Dial. Why?
73. 10/05/2013
How do I clear the "Awaiting Redial" message?
74. 25/04/2013
Verify if the Brother machine has a dial tone
75. 28/01/2013
The keys on the control panel do not respond.
76. 29/06/2012
What does "NG" or "ERROR" on the Transmission Verification Report mean?
77. 05/03/2012
Clear the paper jam or printer jam.
78. 17/11/2011
How do I clear the message "Check Paper" from my Brother machine's LCD?
79. 04/11/2011
How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
80. 02/11/2011
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
81. 02/11/2011
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
82. 26/09/2011
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
83. 31/08/2011
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
84. 29/08/2011
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
85. 05/08/2011
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
86. 15/02/2011
Do I need a telephone line to send and receive faxes with my Brother machine?
87. 08/11/2010
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
88. 26/10/2010
When I connect the Brother machine to a USB hub, it doesn't work correctly.
89. 23/09/2010
The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
90. 23/09/2010
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)