FAQs & Troubleshooting
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290 Results
- 51Change the quality of the faxes I send (Fax Resolution).
- 52The paper is skewed when it's printed.
- 53Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 54Which E-mail packages are compatible with ControlCenter3?
- 55What are the recommended specifications for the paper I should use on my product?
- 56"Paper Jam Inside" error appears on the LCD. What should I do?
- 57Can I reduce the size of a received fax on this machine?
- 58How do I know the current network configuration?
- 59Pre-Required Procedures (Linux)
- 60How do I check if the MFC has faxes in its memory?
- 61What can happen if the wrong paper is used in your machine.
- 62What is the BRAdmin Professional software used for?
- 63Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 64The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 65Change the printer driver settings (Windows/macOS)
- 66I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 67How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 68Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 69Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 70When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 71I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 72Why doesn't the machine answer when receiving a call?
- 73Can I confirm that the FAX was sent correctly?
- 74I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 75I'm using Macintosh. What is the PreScan option used for?
- 76How do I know the current network configuration?
- 77Configure and use PC-FAX (CUPS) (Linux)
- 78I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 79Cannot print after a Windows 10 update (June 2020)
- 80The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 81I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 82When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 83I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 84What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 85I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 86My Brother machine misfeeds paper.
- 87I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 88How do I check if the MFC has faxes in its memory when it has a mechanical problem?
- 89How do I clean the corona wire?
- 90Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 91Uninstall the drivers. (Mac OS X 10.5)
- 92When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 93I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 94How do I clear vertical lines or streaks that appear in the copies I made?
- 95I'm using Macintosh®. What are the settings in the Scanner window used for?
- 96Verify if the Brother machine has a dial tone
- 97My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 98How do I program the date and time?
- 99I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 100I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)