FAQs & Troubleshooting
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MFC-7420
290 Results
31.
Which E-mail packages are compatible with ControlCenter3?
32.
What are the recommended specifications for the paper I should use on my product?
33.
How can I improve poor print quality ?
34.
"Paper Jam Rear" error appears on the LCD. What should I do?
35.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
36.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
37.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
38.
Can I set my Brother machine to forward the faxes I receive to another location?
39.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
40.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
41.
How do I check if the MFC has faxes in its memory when it has a mechanical problem?
42.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
43.
Why doesn't the machine answer when receiving a call?
44.
Can I reduce the size of a received fax on this machine?
45.
Can I use non-Brother or third party supplies with the Brother machine?
46.
My FAX/MFC will not Dial. Why?
47.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
48.
How do I factory reset the print server?
49.
I'm using Macintosh. What is the PreScan option used for?
50.
How do I know the current network configuration?
51.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
52.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
53.
The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
54.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
55.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
56.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
57.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
58.
Can I transfer faxes in the MFC's memory to the PC?
59.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
60.
Cannot print after a Windows 10 update (June 2020)