FAQs & Troubleshooting
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107 Results
- 1Printing is not possible. (USB connection)
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3How to install Brother software on a computer not connected to the Internet
- 4Where can I find my Brother printer's serial number?
- 5What Android™ mobile application can I use?
- 6The side margins are incorrect.
- 7Using the Printer Setting Tool (for Windows)
- 8I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 9The latest printer driver was successfully installed, but the driver did not update correctly.
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 12How do I transfer label templates with P-touch Transfer Express?
- 13The print quality is poor, and the image is too light or dark.
- 14Printing from a Windows PC or Mac
- 15Installing the software
- 16How do I turn the printer off?
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 19How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 21How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 22How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 23How do I transfer templates to the printer?
- 24(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 25How to identify your Operating System (OS) for Windows or Mac
- 26Which options should I select in the Device Settings when I use the optional Roll Printer Case?
- 27(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 28How to connect to a DC power outlet (optional)
- 29How to charge the rechargeable Li-ion battery
- 30How do I connect the printer to my computer using a USB cable?
- 31How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 32I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 33I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 34The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 35I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 36Some of the print options in OpenOffice do not work. (Linux®)
- 37I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 38(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39How to open the Devices and Printers window
- 40Using the Communication Settings (for Windows)
- 41Using the Printer Setting Tool (for Mac)
- 42Using the Device Settings (for Windows)
- 43How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 44The DATA indicator has turned off even though data remains in the printer.
- 45What is the JPEG printing and how can I use it?
- 46I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 47Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 48The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 49How do I uninstall the printer driver?
- 50What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)