FAQs & Troubleshooting
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PJ-723
101 Results
1.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
2.
Where can I find my Brother printer's serial number?
3.
Installing the software
4.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
5.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
6.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
7.
The latest printer driver was successfully installed, but the driver did not update correctly.
8.
What Android™ mobile application can I use?
9.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
10.
The side margins are incorrect.
11.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
12.
How to install Brother software on a computer not connected to the Internet
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
How do I uninstall the printer driver?
15.
How to open the Devices and Printers window
16.
When printing from an application, the application's "Collate" setting does not work correctly.
17.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
18.
Using the Printer Setting Tool (for Mac)
19.
What kinds of software are available for this printer?
20.
The top margin is incorrect.
21.
How do I turn the printer off?
22.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
23.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
24.
Printing is not possible. (USB connection)
25.
Some of the print options in OpenOffice do not work. (Linux®)
26.
Using the Printer Setting Tool (for Windows)
27.
How do I clean the platen roller?
28.
The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
29.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
30.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)