FAQs & Troubleshooting
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344 Results
- 1Replace the Drum Unit
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5Replace Fuser
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7(Video) Replace the Toner Cartridge
- 8How to identify your Operating System (OS).
- 9Add your Brother machine with AirPrint (macOS)
- 10Reset the Drum Counter
- 11What is the default password for my Brother machine?
- 12(Video) Update the Driver or Firmware for your Brother machine
- 13Print as a Poster (Windows)
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15Paper is Jammed in the Paper Tray
- 16Colors are light or faint on the whole page
- 17Set up your Brother machine on a wireless network.
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19I cannot print using my Brother machine on a wireless network (Mac)
- 20No Toner
- 21(Video) Connect telephone line and power cords
- 22Replace PF Kit xx
- 23The printer status is Offline or Paused.
- 24Document Jam
- 25Paper is Jammed underneath the Paper Tray
- 26Paper is Jammed Inside the Machine
- 27What driver package format is supported by my Linux distribution?
- 28Check the remaining ink or toner level (Linux)
- 29Where can I download Brother iPrint&Scan application for Mac?
- 30Load and Print on Labels in the Manual Feed Slot
- 31Load Paper in the Paper Tray
- 32Configure the Store Print Log to Network Settings Using Web Based Management
- 33(Video) Unpack your Brother machine
- 34Log Access Error or File Access Error
- 35I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 36Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Print a web page from iPrint&Scan when using an Android™ mobile device.
- 38Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 39Choose the Correct Receive Mode
- 40Scan Unable ##
- 41Adjust color settings by using the custom setting in the printer driver
- 42Print Unable ##
- 432-sided Disabled
- 44What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 45No Paper / No Paper T1
- 46Use voice mail on the same line as my Brother machine.
- 47Size Error DX or Size Error 2-sided
- 48Toner Low
- 49Store Incoming Faxes in the Machine's Memory
- 50Replace the Belt Unit