FAQs & Troubleshooting
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339 Results
- 51Paper is Jammed Inside the Machine
- 52Colors are light or faint on the whole page
- 53White spots
- 54I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 55I cannot save a file downloaded from the Brother support website (For Windows)
- 56Load and Print Paper in the Manual Feed Slot
- 57Authentication Error, contact your administrator.
- 58No Paper MP
- 59Calibrate Colour Output
- 60Cover is Open
- 61Size Error DX or Size Error 2-sided
- 62Drum !
- 63Set up a Brother machine and your mobile device on a wireless network
- 64Adjust color settings by using the custom setting in the printer driver
- 65Replace PF Kit xx
- 66Toner scatter or toner stain
- 67Paper is Jammed in the Paper Tray
- 68I cannot print on a wireless (Wi-Fi) network (Windows)
- 69Set the Date and Time Using Web Based Management
- 70Configure the Store Print Log to Network Settings Using Web Based Management
- 71Import a Certificate and Private Key
- 72Log Access Error or File Access Error
- 73Printing/ Scanning with a mobile device
- 74Registration or Registration failed.
- 75Cartridge Error
- 76Envelope creases
- 77Confirm the results about faxes that I sent and received.
- 78Print the Network Configuration Report
- 79Clean the Machine
- 80My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 81Load Documents in the Automatic Document Feeder (ADF)
- 82Enable the Brother machine's network interface.
- 83(Video) Unpack your Brother machine
- 84(Video) Load an Envelope (Manual Feed Slot)
- 85I cannot find some option in the Printing preferences. (For Windows)
- 86Print a web page from iPrint&Scan when using an Android™ mobile device.
- 87The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 88I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 89Discover the MAC address of the Brother network card
- 90WT Box End Soon
- 912-sided Disabled
- 92Clean the Drum Unit
- 93Secure Print (Windows®)
- 94Reset Your Brother Machine
- 95Paper is Jammed underneath the Paper Tray
- 96I am experiencing issues sending a fax.
- 97I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 98Replace Fuser
- 99Blank page or some colors are missing.
- 100Scan to Email Attachment