FAQs & Troubleshooting
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387 Results
- 1No Paper Fed
- 2Cover is Open
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Paper Jam
- 5Loading paper in the manual feed slot.
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11What is AirPrint?
- 12How to identify your Operating System (OS).
- 13Forward a fax to another fax machine when my machine has a mechanical problem.
- 14Improve poor print quality.
- 15How do I load paper in paper tray#2?
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Add your Brother machine with AirPrint (macOS)
- 18When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20What is Brother iPrint&Scan?
- 21I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 22I cannot make borderless prints.
- 23Load A3 or ledger paper and program my Brother machine to print on it.
- 24Unable to Print 7X
- 25Can I print from or scan to Android™ Smartphone?
- 26The edge of glossy paper is smudged.
- 27I cannot print from my computer via USB.
- 28Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 29When I make copies, my Brother machine uses paper from the wrong tray.
- 30Can I restrict access to certain operations on my Brother machine?
- 31Can third party ink be used to refill the ink cartridges?
- 32I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 33I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 34How do I load paper?
- 35What driver package format is supported by my Linux distribution?
- 36Command List of brscan. (Linux)
- 37Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 38I still receive the error message "Paper Jam" after I removed the jammed paper.
- 39Print the WLAN report
- 40I can print but cannot scan via network. (For Mac)
- 41When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 42Make copies using my Brother machine.
- 43Scan a document from a Windows XP application
- 44Document Jam
- 45I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 46How do I load envelopes into my machine?
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48Scan a document using Brother iPrint&Scan. (macOS only)
- 49I cannot print using my Brother machine on a wireless network (Windows)
- 50I cannot print using my Brother machine on a wireless network (Mac)