FAQs & Troubleshooting
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186 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 3I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
- 4What is a "Generic PCL Driver"?
- 5When trying to print from Mac OS® X the print queue is stopped.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7What driver package format is supported by my Linux distribution?
- 8Scan using XSane or GIMP (Linux)
- 9Delete print jobs from the print queue.
- 10Can I print from or scan to Android™ Smartphone?
- 11I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 12Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 13Configure scan settings without administrator privileges (Linux)
- 14I cannot print from my computer via USB.
- 15How do I clean the Scanner to improve the copy or fax quality?
- 16What does "COMM.ERROR" on the LCD display mean?
- 17I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 18Important points for specifying the scan area (Linux)
- 19Print command (cupswrapper) (Linux)
- 20How to identify your Operating System (OS).
- 21Change the printer driver settings (Windows/macOS)
- 22The printer status is Offline or Paused.
- 23I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 24I cannot print with Windows Vista 64bit.
- 25When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 26When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 27How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 30When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 31When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 32I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 33Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 34I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 35Pre-Required Procedures (Linux)
- 36Do I need a telephone line to send and receive faxes with my Brother machine?
- 37Windows 7 Support Information
- 38Does NC-2200w work with Windows Vista?
- 39Scan a document in Windows 8 and Windows 10.
- 40When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 41Cannot print after a Windows 10 update (June 2020)
- 42Large characters are printed incorrectly. (Linux)
- 43Send a fax using PC-FAX with LPD/LPRng (Linux)
- 44To install the printer driver easily using a tool. (Linux)
- 45When printing with monochrome laser printer, the print position shifts. (Linux)
- 46I want to print using CUPS while keeping SELinux enabled. (Linux)
- 47How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 48What is the Network Shared printing?
- 49Functions supported in the Windows 7 built-in drivers
- 50The paper is skewed when it's printed.