FAQs & Troubleshooting
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MFC-9180
186 Results
1.
What driver package format is supported by my Linux distribution?
2.
How to identify your Operating System (OS).
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
Does NC-2200w work with Windows Vista?
5.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
6.
Delete print jobs from the print queue.
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
9.
Pre-Required Procedures (Linux)
10.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
11.
The printer status is Offline or Paused.
12.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
13.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
14.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
15.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
16.
When trying to print from Mac OS® X the print queue is stopped.
17.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
18.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
19.
I'm using Macintosh®. What are the settings in the Scanner window used for?
20.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
Paper size settings are unavailable when I print from OpenOffice (Linux)
23.
To install the printer driver easily using a tool. (Linux)
24.
I want to print using CUPS while keeping SELinux enabled. (Linux)
25.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
26.
Check the IP addresses of your PC and the Brother machine
27.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
28.
What is a "Generic PCL Driver"?
29.
How do I clean the Scanner to improve the copy or fax quality?
30.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?