FAQs & Troubleshooting
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322 Results
- 1I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
- 2What is Brother iPrint&Scan?
- 3Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 4Toner specks
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 7Select automatic 2-sided(duplex) or booklet print using my Windows computer.
- 8I cannot find some option in the Printing preferences. (For Windows)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Wrinkles or creases
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13Pre-Required Procedures (Linux)
- 14I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 15Ghost
- 16I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 17I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 18When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 19Cannot print after a Windows 10 update (June 2020)
- 20When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 21Delete print jobs from the print queue.
- 22Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 23Can I use AirPrint with my Brother machine?
- 24Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 25The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 26How to load numbered checks or forms in the paper tray?
- 27Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 28Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 29Black toner marks across the page
- 30White lines down the page
- 31White lines across the page
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33Gray background
- 34Faint
- 35My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 36I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 37Scan from the Brother iPrint&Scan application using Windows Phone.
- 38Use the Universal Printer Driver for PCL
- 39The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 40I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 41Print a web page from iPrint&Scan when using an Android™ mobile device.
- 42How to identify your Operating System (OS).
- 43The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 44Locate files scanned with ControlCenter2 (For Macintosh)
- 45Which E-mail packages are compatible with ControlCenter3?
- 46Transfer faxes to the PC when my machine has a mechanical problem
- 47Print on labels and envelopes from the MP tray.
- 48Scan and save a document in PDF format (Scan to File)
- 49Can I use voice mail on the same line as my Brother machine?
- 50White spots or black spots at 3.7 in. (94 mm) intervals