FAQs & Troubleshooting
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MFC-8370DN
322 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
All black
3.
Select automatic 2-sided(duplex) or booklet print using my Windows computer.
4.
I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
5.
Black toner marks across the page
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
What is Brother iPrint&Scan?
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Scan and save a document in PDF format (Scan to File)
10.
White lines across the page
11.
Ghost
12.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
13.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
14.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
15.
Scan multiple pages into one file instead of each scan being saved as a separate file.
16.
Can I use voice mail on the same line as my Brother machine?
17.
Toner specks
18.
White lines down the page
19.
What is the recommended paper?
20.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
21.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
24.
Line across the page
25.
Faint
26.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
27.
ControlCenter3 displays a blank screen at startup (Windows)
28.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
29.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
30.
Locate files scanned with ControlCenter2 (For Macintosh)