FAQs & Troubleshooting
Popular |
283 Results
- 1Can I use voice mail on the same line as my Brother machine?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 5I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 6I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 7I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 8I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 9When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 10What kind of Media Adapter can I use?
- 11Why doesn't the machine answer when receiving a call?
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14Change the printer driver settings (Windows/macOS)
- 15Scan and save a document in PDF format (Scan to File)
- 16How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 17I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 18When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 19When I print, the pages are smudged with ink. What should I do?
- 20Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 21I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 22Uninstall the drivers (Windows)
- 23My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 24When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 26Verify if the Brother machine has a dial tone
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28Cannot print after a Windows 10 update (June 2020)
- 29Command List of brscan. (Linux)
- 30ControlCenter3 displays a blank screen at startup (Windows)
- 31How to identify your Operating System (OS).
- 32The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 33Locate files scanned with ControlCenter3 (For Windows)
- 34How many times will my Brother machine automatically redial a busy number?
- 35The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 36Can I print using only the black ink cartridge when the Color cartridges have run out?
- 37What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 38I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 39When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 40How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
- 41I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?
- 42I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 43When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 44What is the BRAdmin Professional software used for?
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 47Important points for specifying the scan area (Linux)
- 48Can I print from or scan to Android™ Smartphone?
- 49When I scan a document using ControlCenter, the scanned file size is too big.
- 50The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)