FAQs & Troubleshooting
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MFC-5860CN
283 Results
1.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
2.
What driver package format is supported by my Linux distribution?
3.
Scan and save a document in PDF format (Scan to File)
4.
I'm using Macintosh. What is the PreScan option used for?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
Can I print from or scan to Android™ Smartphone?
8.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
9.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
10.
Cannot print after a Windows 10 update (June 2020)
11.
Pre-Required Procedures (Linux)
12.
I cannot make borderless prints.
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
The printer status is Offline or Paused.
15.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
16.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
17.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
18.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
19.
One or more of my colors are not printing (blank). What can I do?
20.
How do I load paper in paper tray#2?
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
23.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
24.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
25.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
26.
Why can't I print when an ink cartridge is empty?
27.
I cannot install Brother drivers on Debian 10 or later (Linux)
28.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
29.
Can I use voice mail on the same line as my Brother machine?
30.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)