FAQs & Troubleshooting
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210 Results
- 1(Video) Load A5 short edge/A4/Letter paper
- 2Load paper in the paper tray
- 3(Video) Load A5 long edge paper
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Can I print from or scan to Android™ Smartphone?
- 7Replace Toner
- 8When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Replace Drum
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 15Toner Low
- 16I cannot print using my Brother machine on a wireless network (Windows)
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18Wireless setup is requesting a WPS PIN to complete the setup
- 19What is Brother iPrint&Scan?
- 20(Video) Set up your Brother machine
- 21Document Jam
- 22Turn the Toner Save mode on or off
- 23Black lines down the page
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26What driver package format is supported by my Linux distribution?
- 27Set up your Brother machine on a wireless network.
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30How to identify your Operating System (OS).
- 31Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 32Change the printer driver settings (Windows/macOS)
- 33No Toner
- 34I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 35Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 36Jam Tray
- 37Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38Cartridge Error
- 39Scan multiple pages into one file instead of each scan being saved as a separate file.
- 40Drum !
- 41Confirm that a FAX I sent was received correctly.
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43(Video) Unpack your Brother machine
- 44When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 45Protect your Brother machine against unauthorised access over the network
- 46Printing/ Scanning with a mobile device
- 47I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 48Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 49Send a PC-FAX
- 50I cannot print from my computer via USB.