FAQs & Troubleshooting
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210 Results
- 51The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 52Configure and use PC-FAX (CUPS) (Linux)
- 53Uninstall Scan-key-tool. (Linux)
- 54I cannot print using my Brother machine on a wireless network (Mac)
- 55I cannot save a file downloaded from the Brother support website (For Windows)
- 56Use the Network Connection Repair Tool (Windows)
- 57My Brother machine could not be found over the network when I installed drivers on my PC.
- 58Scan from the Brother iPrint&Scan application using Windows Phone.
- 59Download a file from the "Downloads" section and save it to Windows 8 computer.
- 60Open the Control Panel (For Windows)
- 61Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 62Can I use AirPrint with my Brother machine?
- 63How to identify your Operating System (OS).
- 64I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 65Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 66Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 67Can I print from and scan to iPhone, iPod touch and iPad?
- 68Send a PC-FAX
- 69Cartridge Error
- 70TONER ENDED
- 71Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 72I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 73Drum End Soon
- 74Set the date and time.
- 75Confirm that a FAX I sent was received correctly.
- 76What is the "Station ID" and how do I set it?
- 77I cannot install Brother drivers on Debian 10 or later (Linux)
- 78The driver installation finished successfully but I cannot print. (Linux)
- 79When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 80Important points for specifying the scan area (Linux)
- 81Windows 10 Support Information
- 82(Video) Set up your Brother machine
- 83(Video) Unpack your Brother machine
- 84Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 85What is the difference between the toner cartridge and the drum unit?
- 86Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 87What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 88Clean the Drum Unit.
- 89When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 90Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 91Where can I find my Brother machine's serial number?
- 92I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 93Configure and use the Scan Key Tool (Linux)
- 94Scan using XSane or GIMP (Linux)
- 95The downloaded driver's name is different from my machine's name. (Linux)
- 96Uninstall the scanner driver. (Linux)
- 97I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 98Firewall port requirements of the Scan Key Tool (Linux)
- 99Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 100I cannot install the Brother printer driver (macOS 11 or later)