FAQs & Troubleshooting
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244 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 3Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 4Where can I find my Brother printer's serial number?
- 5What Android™ mobile application can I use?
- 6I got an error while installing the printer driver. (Linux®)
- 7Using the Printer Setting Tool (for Mac)
- 8Installing the software
- 9How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10How to identify your Operating System (OS) for Windows or Mac
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 13Use Remote Update to download files to your printer from an FTP server
- 14I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 15What iOS mobile application can I use?
- 16Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 17Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 18(Video) Small characters or thin lines are printed faintly.
- 19Using the Device Settings (for Windows)
- 20How do I transfer label or slip templates?
- 21(Video) When I print many continuous labels, part of the label data is printed twice.
- 22Labels are jammed in the machine or are not ejected correctly after printing.
- 23I cannot connect my printer to a Windows 11 computer via USB.
- 24How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 252-color Printing is not possible.
- 26When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 27When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 28How do I transfer label templates with P-touch Transfer Express?
- 29The power button does not light up.
- 30I cannot connect my printer and print via Bluetooth® on macOS 12.
- 31How to print a label using AirPrint (For Mac)
- 32How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 34How do I connect the printer and my mobile device via Bluetooth®?
- 35Can I change the barcode protocol inside the templates? (iPrint&Label)
- 36Using the Communication settings (for Windows)
- 37P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 38Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 39How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 40How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 41(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 42How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 43How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 44I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 45Install BRAdmin Professional 3
- 46Printed barcodes cannot be read.
- 47P-touch Editor crashes when I open it on my Mac.
- 48What kind of paper can I use for Print Service Plugin?
- 49Installing a CA certificate
- 50(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)