FAQs & Troubleshooting
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QL-820NWB
225 Results
1.
How do I transfer label or slip templates?
2.
(Video) 2-color Printing is not possible.
3.
How to print a label using AirPrint (For Mac)
4.
I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
5.
Which label printers are compatible with iPrint&Label? (iPrint&Label)
6.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
7.
Where can I find my Brother printer's serial number?
8.
What iOS mobile application can I use?
9.
Using the Printer Setting Tool (for Mac)
10.
Where can I download the latest P-touch Editor for Mac?
11.
What kind of paper can I use for Print Service Plugin?
12.
The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
13.
(Video) Small characters or thin lines are printed faintly.
14.
Using the Communication settings (for Windows)
15.
How do I switch to and use the mass storage mode?
16.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
17.
Printing is not possible. (USB connection)
18.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
19.
I cannot connect my printer and print via Bluetooth® on macOS 12.
20.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
21.
Use Remote Update to download files to your printer from an FTP server
22.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
23.
How do I connect the printer and my mobile device via Bluetooth®?
24.
I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
25.
Can I use iPrint&Label with another company's printers? (iPrint&Label)
26.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
27.
The power button does not light up.
28.
How do I install/change the label roll?
29.
How to identify your Operating System (OS) for Windows or Mac
30.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)