FAQs & Troubleshooting
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252 Results
- 116/04/2025Where can I download Brother iPrint&Scan application for Mac?
- 216/04/2025I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 316/04/2025Set up your Brother machine on a wireless network.
- 416/04/2025I cannot print from my computer via USB.
- 511/03/2025What is the default password for my Brother machine?
- 603/03/2025What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 719/02/2025My Brother machine is unresponsive.
- 805/02/2025Use Universal Print (Mac)
- 905/02/2025Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1013/12/2024How to identify your Operating System (OS).
- 1111/12/2024Print a PDF file with mixed paper sizes from different paper trays (Mac).
- 1224/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 1315/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 1424/09/2024Use Universal Print (Windows)
- 1528/05/2024Drum End Soon
- 1622/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 1714/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 1804/12/2023Toner Low
- 1925/08/2023How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 2010/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2127/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2208/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2306/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2406/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2501/06/2023Add your Brother machine with AirPrint (macOS)
- 2601/06/2023Delete print jobs from the print queue.
- 2707/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2803/04/2023Change machine settings from your computer.
- 2927/03/2023"Offline" appears on the Status Monitor.
- 3027/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3127/03/2023Change the printer driver settings (Windows/macOS)
- 3227/03/2023The printer status is Offline or Paused.
- 3315/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 3415/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3514/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3606/01/2023Condensation
- 3719/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3819/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3924/11/2022Import a Certificate and Private Key
- 4015/11/2022Export the Certificate and Private Key
- 4125/10/2022Print Documents Securely Using SSL/TLS
- 4224/10/2022Install a Certificate on Your Brother Machine
- 4317/10/2022Register the IC card for user authentication in Secure Function Lock
- 4413/10/2022Print the Network Configuration Report
- 4503/10/2022Restrict the functions available on your Brother machine and the number of prints.
- 4627/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4731/08/2022Carry out calibration to improve the color density
- 4830/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4909/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5028/07/2022Update the Driver or Firmware for your Brother machine