FAQs & Troubleshooting
Latest |
247 Results
- 113/06/2024My Brother machine is unresponsive.
- 228/05/2024Drum End Soon
- 322/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 414/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 514/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 610/01/2024What is the default password for my Brother machine?
- 704/12/2023Toner Low
- 825/08/2023How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 910/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1027/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1108/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1401/06/2023Add your Brother machine with AirPrint (macOS)
- 1501/06/2023Delete print jobs from the print queue.
- 1616/05/2023I cannot print from my computer via USB.
- 1726/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1807/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 1903/04/2023Change machine settings from your computer.
- 2027/03/2023"Offline" appears on the Status Monitor.
- 2127/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2227/03/2023Change the printer driver settings (Windows/macOS)
- 2327/03/2023The printer status is Offline or Paused.
- 2415/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 2515/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2614/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2706/01/2023Condensation
- 2819/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2919/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3013/12/2022How to identify your Operating System (OS).
- 3124/11/2022Import a Certificate and Private Key
- 3215/11/2022Export the Certificate and Private Key
- 3325/10/2022Print Documents Securely Using SSL/TLS
- 3424/10/2022Install a Certificate on Your Brother Machine
- 3517/10/2022Register the IC card for user authentication in Secure Function Lock
- 3613/10/2022Print the Network Configuration Report
- 3703/10/2022Restrict the functions available on your Brother machine and the number of prints.
- 3827/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3931/08/2022Carry out calibration to improve the color density
- 4030/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4109/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4228/07/2022Update the Driver or Firmware for your Brother machine
- 4319/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4430/06/2022Check the Node Name of the Brother machine
- 4523/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4620/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4720/06/2022Access Web Based Management
- 4809/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4920/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5014/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.