FAQs & Troubleshooting
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126 Results
- 1I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 2The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 3The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 6The printer prints unexpectedly or it prints garbage.
- 7I cannot print from my computer via USB.
- 8What driver package format is supported by my Linux distribution?
- 9Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 10Delete print jobs from the print queue.
- 11Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12Change the printer driver settings (Windows/macOS)
- 13Printouts have wrinkles or creases.
- 14Can I use non-Brother or third party supplies with the Brother machine?
- 15How do I install additional memory?
- 16Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 17Install the built-in drivers (For Windows 8 and Windows 10)
- 18Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 19My Brother machine makes repeated clicking noises when I try to print.
- 20Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 21How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 22Print on both sides of the paper.
- 23Cannot print after a Windows 10 update (June 2020)
- 24The driver installation finished successfully but I cannot print. (Linux)
- 25Print command (cupswrapper) (Linux)
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27How to identify your Operating System (OS).
- 28The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 29A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 30When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32The paper is skewed when it's printed.
- 33There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 35How can I change the printer settings?
- 36Printouts have toner specks.
- 37Printouts (envelopes) have creases.
- 38How can I clean the corona wire of the drum unit?
- 39Can I print from DOS applications?
- 40What are the expected yields of the consumables?
- 41What is the printable area per page?
- 42How do I install the Optional Tray Unit?
- 43How do I clear paper jams?
- 44White spots appear in areas of dense black printing.
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46The downloaded driver's name is different from my machine's name. (Linux)
- 47I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 48Print command (LPR) (Linux)
- 49To install the printer driver easily using a tool. (Linux)
- 50When printing with monochrome laser printer, the print position shifts. (Linux)