FAQs & Troubleshooting
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170 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 3What driver package format is supported by my Linux distribution?
- 4I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 5What is a "Generic PCL Driver"?
- 6Can I print from DOS applications?
- 7I want to change the paper tray and paper size settings. How do I change these things?
- 8I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10What kind of paper can I use?
- 11Cannot print after a Windows 10 update (June 2020)
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13The paper is skewed when it's printed.
- 14What kind of memory can I use?
- 15What is the recommended paper?
- 16Can I buy any MICR toner?
- 17Open the Control Panel (For Windows)
- 18The driver installation finished successfully but I cannot print. (Linux)
- 19Install the built-in drivers (For Windows 8 and Windows 10)
- 20The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 21A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 22Functions supported in the Windows 7 built-in drivers
- 23Using the PING command to troubleshoot problems.
- 24I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 25I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 26Why is the Status light (led) red and the Paper light (led) flashing?
- 27What is a file server based network and do Brother printers work in that type of environment?
- 28What is UPnP and SSDP?
- 29Printouts are with gray background.
- 30Can I print using the IPP protocol on Windows XP?
- 31When trying to print from Mac OS® X the print queue is stopped.
- 32How do I install additional memory?
- 33Large characters are printed incorrectly. (Linux)
- 34I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 35I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 36I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 37I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 38Pre-Required Procedures (Linux)
- 39I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 40How can I print the pages in reverse page order in Windows?
- 41Does NC-2200w work with Windows Vista?
- 42Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 43How do I perform a factory reset?
- 44Black toner marks appear across the page.
- 45What do the LED indications mean?
- 46Paper size settings are unavailable when I print from OpenOffice (Linux)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48Delete print jobs from the print queue.
- 49How to identify your Operating System (OS).
- 50Can I print from or scan to Android™ Smartphone?