FAQs & Troubleshooting
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HL-5040
167 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
3.
Does NC-2200w work with Windows Vista?
4.
The printer prints unexpectedly or it prints garbage.
5.
Delete print jobs from the print queue.
6.
What kind of USB cable can I use?
7.
I want to change the paper tray and paper size settings. How do I change these things?
8.
How do I perform a factory reset?
9.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
10.
Why does the Drum LED blink?
11.
Printouts have a curl or wave.
12.
What is UPnP and SSDP?
13.
Printouts (envelopes) have creases.
14.
What is the BRAdmin Professional software used for?
15.
How to clear the red Status light (led)? Why is the Status light (led) red?
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
What driver package format is supported by my Linux distribution?
18.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
19.
How to identify your Operating System (OS).
20.
Change the printer driver settings (Windows/macOS)
21.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
22.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
23.
I cannot print from Mac OS X.
24.
Can I use non-Brother or third party supplies with the Brother machine?
25.
What can happen if the wrong paper is used in your machine.
26.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
27.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
28.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
29.
How do I change the print server password?
30.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.