FAQs & Troubleshooting
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227 Results
- 1What is Brother iPrint&Scan?
- 2Adjust color settings by using the custom setting in the printer driver
- 3Replace Laser
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6Can I print from or scan to Android™ Smartphone?
- 7Replace PF Kit xx
- 8I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Jam Duplex
- 14Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 15No Belt Unit
- 16The color of your printouts is not what you expected
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 20The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 21Replace WT Box
- 22Replace Toner
- 23Replace Fuser
- 24Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 25Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 26Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 27No Waste Toner
- 28What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 29What driver package format is supported by my Linux distribution?
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 32Discover the MAC address of the Brother network card
- 33I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 35Unusable Device
- 36Size Error DX
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38Install extra memory
- 39My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 40Turn the Toner Save Mode on or off.
- 41Cannot print after a Windows 10 update (June 2020)
- 42I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 43I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 44I cannot print using my Brother machine on a wireless network (Windows)
- 45Enable the Brother machine's network interface.
- 46Protect your Brother machine against unauthorised access over the network
- 47Print a web page from iPrint&Scan when using an Android™ mobile device.
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 50Small Paper