FAQs & Troubleshooting
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HL-4570CDW
227 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Replace Toner
3.
The color of your printouts is not what you expected
4.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
5.
Adjust color settings by using the custom setting in the printer driver
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
Jam Rear
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
The printer status is Offline or Paused.
10.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
11.
Replace WT Box
12.
Jam Duplex
13.
Jam Inside
14.
Jam MP Tray
15.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
16.
Can I print from or scan to Android™ Smartphone?
17.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
18.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
19.
Condensation
20.
Enable the Brother machine's network interface.
21.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
22.
Replace PF Kit xx
23.
Replace Belt
24.
Replace Fuser
25.
Delete print jobs from the print queue.
26.
I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
27.
What is the recommended paper?
28.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
29.
Jam Tray 1 / Jam Tray 2
30.
Replace Drum