FAQs & Troubleshooting
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- 1Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 2Downloading Optional Design Pattern Collection
- 3Mat and Material Combinations
- 4How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 5Mat and Cutting Blade Combinations
- 6About Blade Extension, Cutting Pressure and Mat
- 7E10004 appears on the computer screen.
- 8E12002 appears on the computer screen.
- 9List of Error Messages for CanvasWorkspace (Others)
- 10What should I do if I change the size (enlarge/reduce) of the Disney Pattern downloaded?
- 11List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 12What should I do if the adjustment of the scanning and cutting positions failed?
- 13The mat or the material catches on a feed roller during cutting/drawing.
- 14Where can I purchase any consumables or options for Brother Cutting Machine?
- 15Replacing the Blade
- 16Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 17What type of data can my ScanNCut machine be used?
- 18List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 19E10006 appears on the computer screen.
- 20Can rough material be cut?
- 21Can different types of material be attached to the same mat for cutting?
- 22N11001 appears on the computer screen.
- 23How to hide the adjustment lines and view the tracing area on Enhanced Image Tracing function. [Video]
- 24How to Calibrate the LCD Touchscreen Display
- 25There are deep cuts completely through the mat.
- 26The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 27When the mat is inserted, the attached material peels off.
- 28ErrS10 appears on the computer screen.
- 29ErrS03 appears on the computer screen.
- 30E10007 appears on the computer screen.
- 31How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 32E99902 appears on the computer screen.
- 33E94001 appears on the computer screen.
- 34E00002 appears on the computer screen.
- 35Universal Pen Holder [Video]
- 36Can I create the cutting data for ScanNCut from vector graphics data?
- 37"This mat cannot be used." message appearing on the LCD. What does it mean?
- 38"The data cannot be deleted." message appearing on the LCD. What does it mean?
- 39How do I Scan for Cutting (Direct Cut) ?
- 40The machine is turned off (Auto Shut Down).
- 41Preparation of Craft Paper / Fabric
- 42The mat or the material catches on a feed roller when the mat is being inserted.
- 43What file format can be used in CanvasWorkspace?
- 44Support OS Information for CanvasWorkspace
- 45Line Embossing [Video]
- 46E11010 appears on the computer screen.
- 47“The entered text cannot be used.“ appears on the computer screen.
- 48ErrS90 appears on the computer screen.
- 49ErrS07 appears on the computer screen.
- 50ErrS04 appears on the computer screen.