FAQs & Troubleshooting
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39 Results
- 1"DOCUMENT JAM" error appears on the LCD. What should I do?
- 2Can an External Answering Device(TAD) be used instead of the built-in one?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4How do I connect an External Telephone?
- 5How does the "FAX/TEL" Mode work?
- 6How can I clear the "PAPER JAM" error message?
- 7How do I improve the copy or fax quality?
- 8I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 9What is Distinctive Ring and how do I program it?
- 10What does "NG" on the Transmission Verification Report mean?
- 11Can I connect my External Answering Device in another room and still receive faxes?
- 12Can I confirm that the FAX was sent correctly?
- 13My FAX/MFC will not Dial. Why?
- 14How do I set up a answering machine (TAD) to work on the same line as the fax?
- 15What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 16Can I reduce the size of a received fax on this machine?
- 17How do I know which receive mode to select?
- 18How do I replace the ribbon?
- 19Can I print from or scan to Android™ Smartphone?
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 22I am experiencing problems sending a fax, what can I do?
- 23When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 24I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 25I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 26How do I print the received faxes that are stored in memory? (Fax Storage)
- 27How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 28Why can't I copy or send? All the keys just beep 3 times.
- 29Can I print a report that will show a listing of faxes I sent and received?
- 30Do I need a telephone line to send and receive faxes with my Brother machine?
- 31How do I clean the print head?
- 32My Brother machine has no power.
- 33"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 34I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 35How do I program the date and time?
- 36Why are my sent faxes always received with a black vertical line down the page?
- 37Vertical streaks appear in my copies.
- 38How do I clean the Scanner to improve the copy or fax quality?
- 39When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?