FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What is Distinctive Ring and how do I program it?
- 3Can I connect my External Answering Device in another room and still receive faxes?
- 4"DOCUMENT JAM" error appears on the LCD. What should I do?
- 5Can an External Answering Device(TAD) be used instead of the built-in one?
- 6What does "NG" on the Transmission Verification Report mean?
- 7How can I clear the "PAPER JAM" error message?
- 8I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 9How do I program the date and time?
- 10How does the "FAX/TEL" Mode work?
- 11What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 12Why are my sent faxes always received with a black vertical line down the page?
- 13Can I confirm that the FAX was sent correctly?
- 14Can I print from or scan to Android™ Smartphone?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16How do I clean the print head?
- 17I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 18What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 19When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 20I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 21Why can't I copy or send? All the keys just beep 3 times.
- 22I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 23How do I set up a answering machine (TAD) to work on the same line as the fax?
- 24How do I replace the ribbon?
- 25How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 26Do I need a telephone line to send and receive faxes with my Brother machine?
- 27My Brother machine has no power.
- 28Can I print a report that will show a listing of faxes I sent and received?
- 29How do I print the received faxes that are stored in memory? (Fax Storage)
- 30I am experiencing problems sending a fax, what can I do?
- 31How do I improve the copy or fax quality?
- 32My FAX/MFC will not Dial. Why?
- 33How do I know which receive mode to select?
- 34How do I clean the Scanner to improve the copy or fax quality?
- 35When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
