FAQs & Troubleshooting
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39 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What is Distinctive Ring and how do I program it?
- 3What does "NG" on the Transmission Verification Report mean?
- 4Can I confirm that the FAX was sent correctly?
- 5"DOCUMENT JAM" error appears on the LCD. What should I do?
- 6How do I connect an External Telephone?
- 7Can I connect my External Answering Device in another room and still receive faxes?
- 8How can I clear the "PAPER JAM" error message?
- 9How do I set up a answering machine (TAD) to work on the same line as the fax?
- 10Can I print a report that will show a listing of faxes I sent and received?
- 11How do I improve the copy or fax quality?
- 12"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 13I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 14How does the "FAX/TEL" Mode work?
- 15I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 16I am experiencing problems sending a fax, what can I do?
- 17When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 18My FAX/MFC will not Dial. Why?
- 19Why can't I copy or send? All the keys just beep 3 times.
- 20How do I program the date and time?
- 21Vertical streaks appear in my copies.
- 22Can I print from or scan to Android™ Smartphone?
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24Can an External Answering Device(TAD) be used instead of the built-in one?
- 25I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 26How do I replace the ribbon?
- 27What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 28How do I clean the Scanner to improve the copy or fax quality?
- 29When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 30How do I clean the print head?
- 31How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 32How do I print the received faxes that are stored in memory? (Fax Storage)
- 33Do I need a telephone line to send and receive faxes with my Brother machine?
- 34My Brother machine has no power.
- 35I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 36What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 37How do I know which receive mode to select?
- 38Why are my sent faxes always received with a black vertical line down the page?
- 39Can I reduce the size of a received fax on this machine?