FAQs & Troubleshooting
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35 Results
- 1How do I know which receive mode to select?
- 2Can an External Answering Device(TAD) be used instead of the built-in one?
- 3What does "NG" on the Transmission Verification Report mean?
- 4I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 5How do I improve the copy or fax quality?
- 6Can I reduce the size of a received fax on this machine?
- 7When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 8How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 9I am experiencing problems sending a fax, what can I do?
- 10How do I connect an External Telephone?
- 11How does the "FAX/TEL" Mode work?
- 12What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 13How can I clear the "PAPER JAM" error message?
- 14What is Distinctive Ring and how do I program it?
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 16I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 17How do I program the date and time?
- 18Vertical streaks appear in my copies.
- 19Can I print from or scan to Android™ Smartphone?
- 20My Brother machine has no power.
- 21"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 22I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 23What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 24Can I print a report that will show a listing of faxes I sent and received?
- 25Why are my sent faxes always received with a black vertical line down the page?
- 26Can I confirm that the FAX was sent correctly?
- 27My FAX/MFC will not Dial. Why?
- 28Do I need a telephone line to send and receive faxes with my Brother machine?
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
- 31How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 32I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 33When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 34Why can't I copy or send? All the keys just beep 3 times.
- 35Can I connect my External Answering Device in another room and still receive faxes?