FAQs & Troubleshooting
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35 Results
- 1What does "NG" on the Transmission Verification Report mean?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 4Can I connect my External Answering Device in another room and still receive faxes?
- 5What is Distinctive Ring and how do I program it?
- 6How do I improve the copy or fax quality?
- 7Can I confirm that the FAX was sent correctly?
- 8"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 9I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 10How do I connect an External Telephone?
- 11How does the "FAX/TEL" Mode work?
- 12How can I clear the "PAPER JAM" error message?
- 13Can I print a report that will show a listing of faxes I sent and received?
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Can I print from or scan to Android™ Smartphone?
- 16I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 17Can an External Answering Device(TAD) be used instead of the built-in one?
- 18How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 19What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 20I am experiencing problems sending a fax, what can I do?
- 21When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 22Why are my sent faxes always received with a black vertical line down the page?
- 23Can I reduce the size of a received fax on this machine?
- 24My FAX/MFC will not Dial. Why?
- 25Vertical streaks appear in my copies.
- 26Do I need a telephone line to send and receive faxes with my Brother machine?
- 27My Brother machine has no power.
- 28Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
- 29I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 30Why can't I copy or send? All the keys just beep 3 times.
- 31I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 32What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 33How do I know which receive mode to select?
- 34How do I program the date and time?
- 35When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?