FAQs & Troubleshooting
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35 Results
- 1Can I confirm that the FAX was sent correctly?
- 2How does the "FAX/TEL" Mode work?
- 3Can I reduce the size of a received fax on this machine?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5How can I clear the "PAPER JAM" error message?
- 6How do I improve the copy or fax quality?
- 7What does "NG" on the Transmission Verification Report mean?
- 8How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 9"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 10What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 11What is Distinctive Ring and how do I program it?
- 12How do I program the date and time?
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 15I am experiencing problems sending a fax, what can I do?
- 16When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 17Can I print from or scan to Android™ Smartphone?
- 18I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 19How do I connect an External Telephone?
- 20Why can't I copy or send? All the keys just beep 3 times.
- 21Can I connect my External Answering Device in another room and still receive faxes?
- 22I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 23Why are my sent faxes always received with a black vertical line down the page?
- 24When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 25My FAX/MFC will not Dial. Why?
- 26Do I need a telephone line to send and receive faxes with my Brother machine?
- 27I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 28Can I print a report that will show a listing of faxes I sent and received?
- 29My Brother machine has no power.
- 30Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
- 31Can an External Answering Device(TAD) be used instead of the built-in one?
- 32I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 33What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 34How do I know which receive mode to select?
- 35Vertical streaks appear in my copies.