FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 3I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 4How do I connect an External Telephone?
- 5How do I improve the copy or fax quality?
- 6Can I print a report that will show a listing of faxes I sent and received?
- 7Can I print from or scan to Android™ Smartphone?
- 8How does the "FAX/TEL" Mode work?
- 9Can I connect my External Answering Device in another room and still receive faxes?
- 10What is Distinctive Ring and how do I program it?
- 11What does "NG" on the Transmission Verification Report mean?
- 12I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 13What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 14How do I program the date and time?
- 15When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 16Why are my sent faxes always received with a black vertical line down the page?
- 17Vertical streaks appear in my copies.
- 18Do I need a telephone line to send and receive faxes with my Brother machine?
- 19Set up an answering machine (TAD) to work on the same line as the fax.
- 20How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 21How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 22Why can't I copy or send? All the keys just beep 3 times.
- 23How can I clear the "PAPER JAM" error message?
- 24How do I print the received faxes that are stored in memory? (Fax Storage)
- 25Can I reduce the size of a received fax on this machine?
- 26My Brother machine has no power.
- 27"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 28I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 29I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 30How do I know which receive mode to select?
- 31I am experiencing problems sending a fax, what can I do?
- 32When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 33Can I print from and scan to iPhone, iPod touch and iPad?
- 34Can I confirm that the FAX was sent correctly?
- 35My FAX/MFC will not Dial. Why?