FAQs & Troubleshooting
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FAX-827/ FAX-827S
35 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My FAX/MFC will not Dial. Why?
3.
How does the "FAX/TEL" Mode work?
4.
How do I know which receive mode to select?
5.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
6.
How can I clear the "PAPER JAM" error message?
7.
I am experiencing problems sending a fax, what can I do?
8.
How do I improve the copy or fax quality?
9.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
10.
Can I connect my External Answering Device in another room and still receive faxes?
11.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
12.
What is Distinctive Ring and how do I program it?
13.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
14.
Can I confirm that the FAX was sent correctly?
15.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
16.
Do I need a telephone line to send and receive faxes with my Brother machine?
17.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
18.
Set up an answering machine (TAD) to work on the same line as the fax.
19.
How do I connect an External Telephone?
20.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
21.
How do I print the received faxes that are stored in memory? (Fax Storage)
22.
What does "NG" on the Transmission Verification Report mean?
23.
Why are my sent faxes always received with a black vertical line down the page?
24.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
25.
Can I print from or scan to Android™ Smartphone?
26.
My Brother machine has no power.
27.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
28.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
29.
Can I print a report that will show a listing of faxes I sent and received?
30.
How do I program the date and time?