FAQs & Troubleshooting
![]() |
Popular |
35 Results
- 1How does the "FAX/TEL" Mode work?
- 2My FAX/MFC will not Dial. Why?
- 3What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 4What is Distinctive Ring and how do I program it?
- 5How do I improve the copy or fax quality?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7Can I print from or scan to Android™ Smartphone?
- 8I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 9I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 10I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 11Can I connect my External Answering Device in another room and still receive faxes?
- 12I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 13How do I program the date and time?
- 14When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 15Can I confirm that the FAX was sent correctly?
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 18How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 19When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 20Do I need a telephone line to send and receive faxes with my Brother machine?
- 21My Brother machine has no power.
- 22Set up an answering machine (TAD) to work on the same line as the fax.
- 23How do I connect an External Telephone?
- 24How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 25Why can't I copy or send? All the keys just beep 3 times.
- 26What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 27How can I clear the "PAPER JAM" error message?
- 28Can I print a report that will show a listing of faxes I sent and received?
- 29How do I print the received faxes that are stored in memory? (Fax Storage)
- 30How do I know which receive mode to select?
- 31I am experiencing problems sending a fax, what can I do?
- 32What does "NG" on the Transmission Verification Report mean?
- 33Why are my sent faxes always received with a black vertical line down the page?
- 34Can I reduce the size of a received fax on this machine?
- 35Vertical streaks appear in my copies.