FAQs & Troubleshooting
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37 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I confirm that the FAX was sent correctly?
- 3How do I connect an External Telephone?
- 4I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 5What does "MACHINE ERROR XX" mean?
- 6What does "COMM.ERROR" on the LCD display mean?
- 7How do I know which receive mode to select?
- 8Can I print from or scan to Android™ Smartphone?
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10What is Distinctive Ring and how do I program it?
- 11I am experiencing problems sending a fax, what can I do?
- 12How can I clear the "PAPER JAM" error message?
- 13How do I improve the copy or fax quality?
- 14Can I reduce the size of a received fax on this machine?
- 15When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 16How to clear "Cooling Down" Error?
- 17How do I program the date and time?
- 18Do I need a telephone line to send and receive faxes with my Brother machine?
- 19My Brother machine has no power.
- 20I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 21How can I clear the "Check Document " error message?
- 22Can I connect my External Answering Device in another room and still receive faxes?
- 23What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 24Can I print a report that will show a listing of faxes I sent and received?
- 25My FAX/MFC will not Dial. Why?
- 26I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 27Set up an answering machine (TAD) to work on the same line as the fax.
- 28How do I replace the ribbon?
- 29Why can't I copy or send? All the keys just beep 3 times.
- 30I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 31What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 32I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 33Why are my sent faxes always received with a black vertical line down the page?
- 34Vertical streaks appear in my copies.
- 35How does the "FAX/TEL" Mode work?
- 36How do I print the received faxes that are stored in memory? (Fax Storage)
- 37When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?