FAQs & Troubleshooting
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142 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2Which brands of Ni-MH rechargeable batteries do you recommend?
- 3I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 7How do I transfer label or slip templates?
- 8Why does my machine display "Low Battery!" when I press the print key?
- 9How to identify your Operating System (OS) for Windows or Mac
- 10Open LBX files created in P-touch Editor in Pro Label Tool
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12Where can I find my Brother printer's serial number?
- 13What Android™ mobile application can I use?
- 14What iOS mobile application can I use?
- 15When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 16Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 17Where can I download Brother iPrint&Label? (iPrint&Label)
- 18How do I print multiple lines and how many lines can I print?
- 19How do I clear the display?
- 20My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 21How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 22The tape does not cut well.
- 23Where can I download the latest P-touch Editor for Mac?
- 24How can I create a barcode label? (iPrint&Label)
- 25How do I uninstall the printer driver?
- 26I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 27Poor print quality when printing on narrow labels. (iPrint&Label)
- 28Can I use the app with my iPad? (iPrint&Label)
- 29Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 30Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 31What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 32How do I set cut options and what features are they?
- 33I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 34How do I change the character size?
- 35How do I type an uppercase letter?
- 36I cannot print large characters on the heat shrink tube HSe 3:1.
- 37I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 38How to open the Devices and Printers window
- 39The tape got jammed or stuck in the printer.
- 40How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 41How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 42I cannot print using a HSe cassette.
- 43How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 44(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 47I cannot edit the database.
- 48How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 49How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 50How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
