FAQs & Troubleshooting
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PT-E550W
141 Results
1.
I cannot print using a HSe cassette.
2.
When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
3.
Where can I download the latest P-touch Editor for Mac?
4.
How do I set cut options and what features are they?
5.
I cannot print large characters on the heat shrink tube HSe 3:1.
6.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
7.
How do I transfer label or slip templates?
8.
I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
9.
How do I print multiple lines and how many lines can I print?
10.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
11.
Which brands of Ni-MH rechargeable batteries do you recommend?
12.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
13.
Where can I find my Brother printer's serial number?
14.
I cannot edit the database.
15.
Where can I download Brother iPrint&Label? (iPrint&Label)
16.
I want my printer to use less tape for each label. (P-touch Editor 5.x)
17.
I cannot save a file downloaded from the Brother support website (For Windows)
18.
What iOS mobile application can I use?
19.
Can I use iPrint&Label with another company's printers? (iPrint&Label)
20.
Which label printers are compatible with iPrint&Label? (iPrint&Label)
21.
Can I use the app with my iPad? (iPrint&Label)
22.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
23.
How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
24.
What Android™ mobile application can I use?
25.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
26.
Poor print quality when printing on narrow labels. (iPrint&Label)
27.
How do I clear the display?
28.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
29.
Printing is not possible. (USB connection)
30.
The tape does not cut well.