FAQs & Troubleshooting
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286 Results
- 1Replace the Drum Unit
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3(Video) Replace the Toner Cartridge
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Print as a Poster (Windows)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7How to identify your Operating System (OS).
- 8What is the default password for my Brother machine?
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11Paper is Jammed in the Back of the Machine
- 12Brother iPrint&Scan cannot find my Brother machine (macOS)
- 13Scan Using Secure Function Lock 3.0
- 14Paper is Jammed Inside the Machine
- 15Paper is Jammed in the Paper Tray
- 16Add your Brother machine with AirPrint (macOS)
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Load and Print on Envelopes in the Manual Feed Slot
- 19(Video) Update the Driver or Firmware for your Brother machine
- 20What is Brother iPrint&Scan?
- 21Document Jam
- 22Replace the Belt Unit
- 23I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 24Set up your Brother machine on a wireless network.
- 25Load Paper in the Paper Tray
- 26Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 27Toner Low
- 28Drum !
- 29What driver package format is supported by my Linux distribution?
- 30Set up a Scan to SharePoint® Profile
- 31(Video) Set up your Brother machine
- 32(Video) Connect telephone line and power cords
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 35Scan multiple pages into one file instead of each scan being saved as a separate file.
- 36Replace Fuser
- 37Wireless setup is requesting a WPS PIN to complete the setup
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39Create a Certificate Signing Request (CSR)
- 40Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 41Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43Drum Stop
- 44Manual Feed
- 45Set up a Brother machine and your mobile device on a wireless network
- 46I cannot find some options in the Print dialog box (macOS 11 or later)
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 49Enable the Brother machine's network interface.
- 50Check the firmware version.