FAQs & Troubleshooting
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DCP-L3551CDW
283 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
(Video) Replace the Toner Cartridge
3.
The color of your printouts is not what you expected
4.
The printer status is Offline or Paused.
5.
Paper is Jammed in the Manual Feed Slot
6.
Replace the Drum Unit
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
Brother iPrint&Scan cannot find my Brother machine (macOS)
9.
Setup a Brother machine on a wireless (Wi-Fi) network.
10.
What is Brother iPrint&Scan?
11.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
12.
Paper is Jammed underneath the Paper Tray
13.
Curled or wavy
14.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
15.
Print as a Poster (Windows)
16.
My Brother machine could not be found over the network when I installed drivers on my computer.
17.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
18.
Replace the Belt Unit
19.
Printing/ Scanning with a mobile device
20.
How to identify your Operating System (OS).
21.
What is the default password for my Brother machine?
22.
Configure the Store Print Log to Network Settings Using Web Based Management
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
Enable the Brother machine's network interface.
25.
Authentication Error, contact your administrator.
26.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
27.
No Paper / No Paper T1
28.
Uneven color density across the page
29.
Toner Low
30.
Load and Print on Envelopes in the Manual Feed Slot