FAQs & Troubleshooting
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319 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Paper Jam
- 5Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8Replace Ink
- 9My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11How do I load paper?
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13What driver package format is supported by my Linux distribution?
- 14When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 15When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17Print using only the black ink cartridge when the Color cartridges have run out.
- 18Is my Brother machine compatible with Windows Vista?
- 19Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 22How do I know which side up my photo paper should be in the tray?
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 27I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 28Wireless setup is requesting a WPS PIN to complete the setup
- 29Scan from the Brother iPrint&Scan application using Windows Phone.
- 30What is AirPrint?
- 31Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 32Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 33Easy Scan to E-mail
- 34Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 35I cannot start ControlCenter4.
- 36What is the BRAdmin Professional software used for?
- 37Use the NewSoft CD Labeler software on a Windows computer.
- 38What is Brother iPrint&Scan?
- 39I still receive the error message "Paper Jam" after I removed the jammed paper.
- 40Unable to Print 7X
- 41Unable to Print XX
- 42When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 43When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 44The downloaded driver's name is different from my machine's name. (Linux)
- 45Open the "Scanners and Cameras" and Properties.
- 46Important points for specifying the scan area (Linux)
- 47The message "Disc Jam" is displayed on my Brother machine.
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 50Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?