FAQs & Troubleshooting
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107 Results
- 1Configuring frequently-used scan settings on your Brother machine.
- 2My Brother machine could not be found over the network when I installed drivers on my computer.
- 3What is Brother iPrint&Scan?
- 4The scanning speed is slow when scanning from my machine. (Windows)
- 5The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 6Duplex (two-sided) scan
- 7When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 8The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 9Configuring frequently-used scan settings on your computer.
- 10Can not scan a long document.
- 11Can I print from or scan to Android™ Smartphone?
- 12The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 13Enable the Brother machine's network interface.
- 14The LCD displays an error code when I use Web icon (Brother Web Connect).
- 15When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 16Replace Pick up roller
- 17If You Want to Check that Your Network Devices are Working Correctly
- 18Reset the Scheduled maintenance counter
- 19Download a file from the "Downloads" section and save it to Windows 8 computer.
- 20I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 21Your Scanner Cannot Be Detected on the Network During Installation
- 22Wireless LAN Error Codes
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 26"Multifeed detection" or "Multifeed Detection Error"
- 27Replace Reverse Roller
- 28I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 29Document Jam
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31Load Documents
- 32Unable to Scan XX
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34Unusable Device
- 35Out of Memory
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37Can I print from and scan to iPhone, iPod touch and iPad?
- 38Install BRAdmin Professional 3
- 39"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 40Scan error due to length, reduce length
- 41I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.
- 42Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 43The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 44Paper suitable for scanning
- 45Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 46Scan multiple pages into one file instead of each scan being saved as a separate file.
- 47Clean the roller
- 48Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 49I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 50What is the default password for my Brother machine?