FAQs & Troubleshooting
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- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2Load Business Cards
- 3Load Standard Size Documents
- 4Load Documents
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6Load a Plastic Card
- 7How to identify your Operating System (OS).
- 8Load Documents Longer than Standard Size
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10What driver package format is supported by my Linux distribution?
- 11Scanning and Other Problems
- 12Card Jam
- 13Acceptable Documents
- 14Replace the Separation Pad
- 15Reset Your Brother Machine
- 16What is Remote Setup?
- 17Clean the Sensors
- 18Reset the Usage Counters
- 19Save Scanned Documents on Your Computer
- 20Scan Using Apple Image Capture
- 21Delete a network scanner entry. (Linux)
- 22Document Jam
- 23Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 24Update the Driver or Firmware for your Brother machine
- 25Scan using XSane or GIMP (Linux)
- 26Change the brscan5 scan settings using XSane (Linux)
- 27Where can I download Brother iPrint&Scan application for Mac?
- 28Command List of brscan. (Linux)
- 29Important points for specifying the scan area (Linux)
- 30Uninstall Scan-key-tool. (Linux)
- 31Scan Using Bus Power Mode
- 32Clean the Scanner and Rollers
- 33Open the Control Panel (For Windows)
- 34Replace the Pick Up Roller
- 35Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 36Uninstall the drivers. (macOS 10.14 - macOS 12)
- 37The scanning speed is slow when scanning from my machine. (Windows)
- 38Uninstall the scanner driver. (Linux)
- 39Pre-Required Procedures (Linux)
- 40Check the firmware version.
- 41Check the Serial Number
- 42Configure the Scan to Email Feature (Linux)
- 43Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 44Printing/ Scanning with a mobile device
- 45Uninstall the drivers. (macOS 13 or greater)
- 46Error and Maintenance Indications
- 47Set Up the Brother Machine Using Remote Setup (Mac)
- 48Check Supplies Replacement Cycle
- 49Change the General Settings Using Remote Setup
- 50Uninstall the Brother Software and Drivers (Windows)