FAQs & Troubleshooting
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54 Results
- 1Document Jam
- 2Scanning and Other Problems
- 3Reset Your Brother Machine
- 4Load Business Cards
- 5Load Documents
- 6Clean the Scanner and Rollers
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Clean the Sensors
- 9Card Jam
- 10How to identify your Operating System (OS).
- 11Load Standard Size Documents
- 12What is Remote Setup?
- 13Load Documents Longer than Standard Size
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Acceptable Documents
- 16Replace the Separation Pad
- 17Pre-Required Procedures (Linux)
- 18Scan Using Apple Image Capture
- 19Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 20Uninstall the drivers. (macOS 10.14 - macOS 12)
- 21Scan Using Bus Power Mode
- 22Set Up the Brother Machine Using Remote Setup (Windows®)
- 23Reset the Usage Counters
- 24Save Scanned Documents on Your Computer
- 25Open the Control Panel (For Windows)
- 26Check the Serial Number
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 29Update the Driver or Firmware for your Brother machine
- 30Load a Plastic Card
- 31Error and Maintenance Indications
- 32The scanning speed is slow when scanning from my machine. (Windows)
- 33I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 34What driver package format is supported by my Linux distribution?
- 35Where can I download Brother iPrint&Scan application for Mac?
- 36Command List of brscan. (Linux)
- 37Change the General Settings Using Remote Setup
- 38Set Up the Brother Machine Using Remote Setup (Mac)
- 39Check Supplies Replacement Cycle
- 40I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 41Check the firmware version.
- 42Replace the Pick Up Roller
- 43Uninstall the Brother Software and Drivers (Windows)
- 44Configure the Scan to Email Feature (Linux)
- 45Scan using XSane or GIMP (Linux)
- 46Change the brscan5 scan settings using XSane (Linux)
- 47Delete a network scanner entry. (Linux)
- 48Important points for specifying the scan area (Linux)
- 49Uninstall Scan-key-tool. (Linux)
- 50Printing/ Scanning with a mobile device