FAQs & Troubleshooting
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163 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How do I transfer label or slip templates?
- 5How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8The paper settings specified from the server computer are not reflected on the client computer.
- 9Printing is not possible. (USB connection)
- 10(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 11Where can I find my Brother printer's serial number?
- 12How do I transfer label templates with P-touch Transfer Express?
- 13Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 16The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 17I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 18How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 19The driver downloaded from the website cannot be installed.
- 20(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 21Creating a label with GIMP (Linux®)
- 22I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 23Can I print from any software other than P-touch Editor? (for Windows)
- 24How to identify your Operating System (OS) for Windows or Mac
- 25How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 26When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 29Installing the LPR driver and CUPS wrapper driver (Linux®)
- 30I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 31(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 32P-touch Editor crashes when I open it on my Mac.
- 33How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 36I can no longer print from my computer, even though I was able to print previously.
- 37Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 38Can my printer use TZ/TZe tapes?
- 39Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 40How to delete the registry information and files related to the printer driver
- 41(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 42(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 43The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 44How to print in high resolution mode using an HG tape
- 45I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 46How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 47My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 48How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 49How is the print head cleaning cassette used?
- 50While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?