FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/9700eas.jpg)
PT-9700PC
164 Results
1.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
2.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
3.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
4.
How is the print head cleaning cassette used?
5.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
6.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
7.
The paper settings specified from the server computer are not reflected on the client computer.
8.
How to identify your Operating System (OS) for Windows or Mac
9.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
10.
Can I print from any software other than P-touch Editor? (for Windows)
11.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
12.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
13.
Printing is not possible. (USB connection)
14.
How do I create an Address Label? (P-touch Editor 5.x for Windows)
15.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
16.
How to print in high resolution mode using an HG tape
17.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
18.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
19.
How do I uninstall the printer driver?
20.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
21.
How to delete the registry information and files related to the printer driver
22.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
23.
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
24.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
25.
Creating a label with OpenOffice (Linux®)
26.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
27.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
28.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
29.
How to identify the printer's firmware version
30.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)