FAQs & Troubleshooting
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106 Results
- 1My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3I cannot find the template files. (P-touch Editor 3.x for Mac)
- 4When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8How to identify your Operating System (OS) for Windows or Mac
- 9I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11How do I transfer label templates with P-touch Transfer Express?
- 12How to delete the registry information and files related to the printer driver
- 13How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 14(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 15Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 16While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 17How do I transfer label or slip templates?
- 18The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 19I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 20The tape got jammed or stuck in the printer.
- 21"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 22How do I uninstall the printer driver?
- 23The top and base layers of the laminated tape are misaligned.
- 24How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 25I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27Where can I find my Brother printer's serial number?
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 30How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 31How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 32Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 33Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 34How do I transfer templates or other data from the computer to the printer?
- 35How do I create name badges by joining "First Name" and "Last Name" fields together?
- 36How to use a 9/64" (3.5 mm) wide tape
- 37How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 38The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 39P-touch Editor crashes when I open it on my Mac.
- 40Can my printer use TZ/TZe tapes?
- 41The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 42(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44How to open the Devices and Printers window
- 45How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 46I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 47How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 48Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 49Can I directly operate my printer from a self-developed application software and print a label?
- 50Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)