FAQs & Troubleshooting
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156 Results
- 1Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2Can I print from any software other than P-touch Editor? (for Windows)
- 3I cannot install the printer driver or print in Windows 11.
- 4Where can I find my Brother printer's serial number?
- 5The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 6How is the print head cleaning cassette used?
- 7How to use the Sequential Numbering function
- 8How to open the Devices and Printers window
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10The paper settings specified from the server computer are not reflected on the client computer.
- 11How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 12How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 13How to use the Numbering function (P-touch Editor 5.x for Windows)
- 14Printing is not possible. (USB connection)
- 15I have an occasional printing problem.
- 16While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 17Where can I download the latest P-touch Editor for Mac?
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 20I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 21I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 22Adding a custom media size for continuous tape / roll (Linux®)
- 23The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 24Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 25The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 26I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 27How do I uninstall the printer driver?
- 28How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 29How to identify your Operating System (OS) for Windows or Mac
- 30(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 31How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 32Printing is not possible. (P-touch Editor 5.0 for Mac)
- 33How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 34(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 35I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 36I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 37All print jobs have been cancelled and nothing can be printed. (Linux®)
- 38When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 39How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 40How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 41Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 42What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 43I connected multiple printers of the same model to one computer but can only print from one of them.
- 44When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 45The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 46How do I create name badges by joining "First Name" and "Last Name" fields together?
- 47How to use a 9/64" (3.5 mm) wide tape
- 48(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 49The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 50P-touch Editor crashes when I open it on my Mac.