FAQs & Troubleshooting
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76 Results
- 1How to charge the rechargeable Li-ion battery
- 2Printing from an Android™ device
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How to open the Devices and Printers window
- 5I cannot connect my printer to a Windows 11 computer via USB.
- 6The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 7(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 8How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 12How do I transfer label templates with P-touch Transfer Express?
- 13Where can I download the latest P-touch Editor for Mac?
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15Installing the CUPS wrapper/LPR printer driver (Linux®)
- 16The paper is jammed in the printer.
- 17I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Where can I find my Brother printer's serial number?
- 19How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 20The side margins are incorrect.
- 21(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 22The printer does not turn on, so I cannot print.
- 23How to set up the printer
- 24The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 25The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 26I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 27The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 28(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 29How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 30How do I connect the printer to my computer using a USB cable?
- 31How to insert paper
- 32How to delete the registry information and files related to the printer driver
- 33How to identify your Operating System (OS) for Windows or Mac
- 34What is the Label List? (P-touch Editor 5.x for Windows)
- 35The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 36I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 37(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 38How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 39(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 40How do I create and transfer templates? (for Mac)
- 41Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 42Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 43I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 44I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 45Some of the print options in OpenOffice do not work. (Linux®)
- 46Uninstalling the printer driver (Linux®)
- 47Installing a CA certificate
- 48How to install Brother software on a computer not connected to the Internet
- 49I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 50When printing from an application, the application's "Collate" setting does not work correctly.