FAQs & Troubleshooting
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PJ-822
78 Results
1.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
2.
Where can I find my Brother printer's serial number?
3.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
The side margins are incorrect.
5.
How to charge the rechargeable Li-ion battery
6.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
7.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
8.
Printing from an Android™ device
9.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
10.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
11.
There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
12.
How to insert paper
13.
The printer does not turn on, so I cannot print.
14.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
15.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
16.
Uninstalling the printer driver (Linux®)
17.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
18.
What is the JPEG printing and how can I use it?
19.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
20.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
21.
How do I uninstall the printer driver?
22.
What do the indicator lights mean?
23.
How to delete the registry information and files related to the printer driver
24.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
25.
How to identify your Operating System (OS) for Windows or Mac
26.
What is the Label List? (P-touch Editor 5.x for Windows)
27.
How do I create and transfer templates? (for Mac)
28.
I cannot connect my printer to a Windows 11 computer via USB.
29.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
30.
I cannot save a file downloaded from the Brother support website (For Windows)