FAQs & Troubleshooting
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128 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The machine does not print anything.
- 3I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 4Delete print jobs from the print queue.
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 8What kind of envelopes should I avoid?
- 9How to identify your Operating System (OS).
- 10Change the printer driver settings (Windows/macOS)
- 11Functions supported in the Windows 7 built-in drivers
- 12The printer prints unexpectedly or it prints garbage.
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 15What kind of paper can I use?
- 16What kind of memory can I use?
- 17When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 18Where do I find the complete User's Guide?
- 19I cannot print from my computer via network. (For Windows)
- 20How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 21How do I clean the inside of the printer and Drum Unit?
- 22What driver package format is supported by my Linux distribution?
- 23Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 24Install the built-in drivers (For Windows 8 and Windows 10)
- 25The printer status is Offline or Paused.
- 26Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 27What is the BROWNIE software?
- 28What is a Print Server?
- 29Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 30Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 31Why does the Drum LED light?
- 32I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 33Printouts have a curl or wave.
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35What can happen if the wrong paper is used in your machine.
- 36My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 37I want to print using CUPS while keeping SELinux enabled. (Linux)
- 38Windows 10 Support Information
- 39My Brother machine misfeeds paper.
- 40How can I install the Web BRAdmin on Windows Server 2003?
- 41I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 42How can I change the IP address using the ARP and PING commands?
- 43I'm using the parallel port on my Windows® 95/98/Me PC, and the print speed is slow.(The printer pauses between each page.) What can I do?
- 44Cannot print after a Windows 10 update (June 2020)
- 45All print jobs are aborted and nothing is printed. (Linux)
- 46I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 47Uninstall printer drivers (Linux)
- 48I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 49I cannot print from my computer via network. (For Macintosh)
- 50The paper is skewed when it's printed.