FAQs & Troubleshooting
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HL-1230
128 Results
1.
What can happen if the wrong paper is used in your machine.
2.
What kind of paper can I use?
3.
Can I print from DOS applications?
4.
What kind of labels and transparencies can I use?
5.
What kind of envelopes should I avoid?
6.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
7.
What kind of paper should I avoid?
8.
The paper is skewed when it's printed.
9.
The machine does not print anything.
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
11.
Change the printer driver settings (Windows/macOS)
12.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
13.
What is the BROWNIE software?
14.
The printer prints unexpectedly or it prints garbage.
15.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
16.
What kind of memory can I use?
17.
Print on envelopes.
18.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
19.
What is a file server based network and do Brother printers work in that type of environment?
20.
Replace the toner cartridge.
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
What driver package format is supported by my Linux distribution?
23.
Open the Control Panel (For Windows)
24.
How to identify your Operating System (OS).
25.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
26.
Functions supported in the Windows 7 built-in drivers
27.
Windows 7 Support Information
28.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
29.
How do I perform a factory reset?
30.
Why are the ready and alarm lights blinking?