FAQs & Troubleshooting
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121 Results
- 51Uninstalling the printer drivers (Linux®)
- 52P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 53How to install Brother software on a computer not connected to the Internet
- 54The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 55(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 56I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 57How do I connect the printer and my mobile device via Bluetooth®?
- 58How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 59Using the Printer Setting Tool (for Mac)
- 60What kinds of software are available for this printer?
- 61Using the Device Settings (for Windows)
- 62How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 63What is the JPEG printing and how can I use it?
- 64How do I print from a computer or mobile device?
- 65How to identify the printer's firmware version
- 66I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 67The paper is jammed in the printer.
- 68Paper does not move through the printer even though the motor is running.
- 69How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 70Where can I find my Brother printer's serial number?
- 71I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 72When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 73(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 74How to connect to a DC power outlet (optional)
- 75Some of the print options in OpenOffice do not work. (Linux®)
- 76When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 77Using the Communication Settings (for Windows)
- 78Getting ready to use your printer.
- 79The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 80How do I switch to and use the mass storage mode?
- 81Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 82Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 83How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 84What do the indicator lights mean?
- 85Paper moves through the printer, but nothing appears on the paper.
- 86(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 87How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 88The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 89I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 90Can I print out the printer settings?
- 91The printed image is compressed or stretched.
- 92The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 93I connected multiple printers of the same model to one computer but can only print from one of them.
- 94Pages don't print. What should I do?
- 95How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 96(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 97How do I print vertical text? (P-touch Editor 5.x for Windows)
- 98How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 99I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 100The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)