FAQs & Troubleshooting
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PJ-762
122 Results
31.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
32.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
33.
How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
34.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
35.
How do I uninstall the printer driver?
36.
How do I transfer label templates with P-touch Transfer Express?
37.
How to install the rechargeable Li-ion battery (optional)
38.
Installing the software
39.
How do I print from a computer or mobile device?
40.
How do I connect the printer to my computer using a USB cable?
41.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
42.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
43.
Using the Printer Setting Tool (for Windows)
44.
The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
45.
How to identify the printer's firmware version
46.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
47.
I connected multiple printers of the same model to one computer but can only print from one of them.
48.
How to identify your Operating System (OS) for Windows or Mac
49.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
50.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
51.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
52.
Where can I find my Brother printer's serial number?
53.
The latest printer driver was successfully installed, but the driver did not update correctly.
54.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
55.
Getting ready to use your printer.
56.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
57.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
58.
How to charge the rechargeable Li-ion battery
59.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
60.
The print quality is poor, and the image is too light or dark.