FAQs & Troubleshooting
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Latest |
223 Results
- 113/06/2025Size Error DX or Size Error 2-sided
- 202/06/2025(Video) After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 302/06/2025(Video) Print the WLAN Report
- 402/06/2025(Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 502/06/2025(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 602/06/2025(Video) I cannot find some option in the Printing preferences. (For Windows)
- 702/06/2025(Video) Add your Brother machine with AirPrint (macOS)
- 830/04/2025I cannot set up my machine using Brother Mobile Connect app. (Android™)
- 916/04/2025Brother iPrint&Scan cannot find my Brother machine (macOS)
- 1016/04/2025Where can I download Brother iPrint&Scan application for Mac?
- 1116/04/2025I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1216/04/2025Set up your Brother machine on a wireless network.
- 1316/04/2025I cannot print from my computer via USB.
- 1411/03/2025What is the default password for my Brother machine?
- 1503/03/2025What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 1619/02/2025My Brother machine is unresponsive.
- 1705/02/2025Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1807/01/2025Faint
- 1913/12/2024How to identify your Operating System (OS).
- 2024/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2115/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 2228/05/2024Toner Low or Prepare New Toner Cartridge
- 2328/05/2024Drum End Soon
- 2422/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 2529/03/2024(Video) Cannot Detect
- 2629/02/2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2714/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 2804/01/2024(Video) Unpack your Brother machine and install the toner cartridge
- 2904/01/2024(Video) Load A4/Letter paper
- 3004/01/2024(Video) Connect the cord
- 3104/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 3204/01/2024(Video) Replace the Toner Cartridge
- 3302/10/2023After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 3425/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 3526/07/2023Media Type Mismatch or Media Mismatch
- 3620/07/2023Check the firmware version.
- 3729/06/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3827/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 3908/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4006/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4106/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4201/06/2023Print both sides of paper or a booklet automatically
- 4301/06/2023Add your Brother machine with AirPrint (macOS)
- 4401/06/2023Delete print jobs from the print queue.
- 4511/04/2023(Video) Paper is Jammed in the 2-sided Tray
- 4611/04/2023(Video) Paper is Jammed in the Back of the Machine
- 4711/04/2023(Video) Paper is Jammed inside the Machine
- 4811/04/2023(Video) Paper is Jammed in the Paper Tray
- 4907/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 5003/04/2023Change machine settings from your computer.